99.5% monthly availability
Measured against the API endpoint, excluding scheduled maintenance announced in advance and upstream provider outages outside our control.
Service status
Live availability for the gateway, published from the same monitoring we run against ourselves.
Status information is temporarily unavailable. This page does not affect the API itself.
Hubrium
These are the commitments we hold ourselves to today. They are not yet a contractual SLA; enterprise agreements are handled case by case.
Measured against the API endpoint, excluding scheduled maintenance announced in advance and upstream provider outages outside our control.
Planned work that can interrupt requests is posted as a site announcement before it starts.
When a provider degrades, we say which models are affected rather than reporting the gateway as healthy.
Email us with your model ID, timestamp and request ID. We aim to reply within 24 hours.
[email protected]